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At Moon Tribe, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website and use our services.

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1. Information We Collect

When you place an order or interact with our website, we collect the following personal information:

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via our payment gateway)

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2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and delivery updates

  • Share new product launches, offers, and blog updates via email or WhatsApp (with opt-out option)

  • Run retargeting and remarketing ads through platforms like Google and Meta

  • Improve our website experience and services through analytics

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3. Third-Party Services

We work with trusted third-party services to operate our business, including:

  • Wix (website hosting and security)

  • Razorpay (payment processing)

  • Delhivery & Shipway (order dispatch and tracking)

  • Google Analytics (website performance tracking)

  • Meta Ads (Facebook & Instagram) (advertising)

  • WhatsApp Business API (order and marketing updates)

These services only receive the necessary information required to perform their functions and are obligated to protect your data.

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4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, remember your preferences, and run marketing and analytics tools. Cookies help us:

  • Track website traffic and performance

  • Show relevant ads and retargeting campaigns

  • Remember items in your shopping cart

By using our website, you consent to our use of cookies.

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5. Email and Marketing Communication

With your consent, we may send you occasional newsletters, product launch updates, offers, and blog posts. You can unsubscribe from marketing emails anytime by clicking the ‘unsubscribe’ link in the email footer or contacting us directly.

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6. Data Protection

Your personal data is securely stored through Wix’s encrypted servers. Payment information is processed securely via Razorpay, which uses encryption and security protocols to protect your financial information. We do not store your card details or sensitive payment data.

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7. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes unrelated to Moon's Tribe.

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8. Contact Us

For any questions, concerns, or requests related to your personal data and privacy, please contact us at:

📧 itsmoontstribe@gmail.com
📞+91 77629 54791

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By using our website, you agree to this Privacy Policy.

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